Privacy Policy
Privacy policy
Your privacy matters to us
At Bowl & Sleek, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Our commitment in brief
We never sell your personal information. We only collect what's necessary to process your orders and improve your experience. Period.
📋 Information we collect
When you interact with Bowl & Sleek, we may collect the following types of information:
Personal identifiers
Name, email address, phone number, shipping and billing addresses
Payment information
Credit card details (processed securely through our payment partners – we never store full card numbers)
Device & usage data
IP address, browser type, pages visited, time spent on site, referral source
Order history
Products purchased, order details, customer service inquiries
🔧 How we use your information
We use your information for the following purposes:
- Process and fulfill orders: To ship your products, send order confirmations, and provide customer support
- Improve our website: To understand how customers interact with our site and enhance your shopping experience
- Communicate with you: To respond to inquiries, send order updates, and with your consent, promotional offers
- Prevent fraud: To detect and prevent fraudulent transactions and ensure the security of our website
- Legal compliance: To comply with applicable laws and regulations
🤝 Sharing your information
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners who help us operate our business:
- Payment processors: To securely handle your payment transactions (Shopify Payments, PayPal, etc.)
- Shipping carriers: To deliver your orders (USPS, UPS, FedEx, DHL)
- Analytics providers: To understand website usage (Google Analytics, Shopify Analytics)
- Legal authorities: If required by law or to protect our rights
All our partners are contractually obligated to keep your information confidential and use it only for the services they provide to us.
🍪 Cookies & tracking
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential cookies: Required for the website to function (cart, checkout, login)
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used to show relevant ads (with your consent)
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
🛡️ Data security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- PCI-DSS compliant payment processing
- Regular security audits and monitoring
- Limited employee access to personal information
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
⚖️ Your privacy rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-out: Withdraw consent for marketing communications
- Data portability: Receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at bowlandsleek@gmail.com.
🧒 Children's privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
🌍 International data transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to this transfer.
📝 Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.
💬 Contact us
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please reach out:
- Email: bowlandsleek@gmail.com
- Phone: 203-312-3654
- Mail: 66 Parmalee Hill Road, Newtown, Connecticut 06470
Our promise to you
We will always be transparent about your data and respect your privacy. No fine print, no hidden tricks – just honest tableware from people who care.
Have privacy concerns?
We're here to help – reach out directly
We typically reply within one business day