FAQs
Frequently asked questions
Answers to common questions
How do I place an order?
+Ordering from Bowl & Sleek is simple:
- Browse our collections: Bowls, Dinner sets, Plates, Mugs, Silverware, or Egg Storage
- Select the items you love and choose quantity
- Click "Add to cart" and proceed to checkout
- Enter your shipping information and payment details
- Confirm your order – you'll receive a confirmation email shortly after
All orders are processed within 1-2 business days.
What are your shipping options and costs?
+We offer the following shipping options within the United States:
- Free Shipping: On all orders over $75 (5-7 business days)
- Standard Shipping: $8.99 (3-5 business days)
- Express Shipping: $15.99 (2-3 business days)
International shipping is calculated at checkout based on destination and package weight. We ship worldwide via USPS and DHL.
What is your return policy?
+We offer hassle-free returns within 30 days of delivery. Here's how it works:
- Items must be unused and in original packaging
- Contact us at bowlandsleek@gmail.com with your order number
- We'll provide a return shipping label (return shipping is free for defective items)
- Once received, refunds are processed within 5-7 business days
Note: Custom or personalized items are final sale.
Are your products dishwasher and microwave safe?
+Yes, most Bowl & Sleek products are designed for everyday durability:
- Stoneware dinnerware: Dishwasher, microwave, and oven safe up to 400°F
- Silverware: Dishwasher safe (hand washing recommended for longevity)
- Egg storage and accessories: Hand wash recommended
Each product page includes specific care instructions. When in doubt, hand washing is always the safest choice.
Do you offer wholesale or trade pricing?
+Yes, we welcome wholesale inquiries from retailers, interior designers, and hospitality businesses. Please email us at bowlandsleek@gmail.com with:
- Your business name and website
- Type of products you're interested in
- Estimated order volume
Our wholesale team will respond within 2-3 business days with pricing and minimums.
Do you ship internationally?
+Absolutely! We ship to over 40 countries worldwide. International shipping rates and delivery times vary by location. You'll see exact costs at checkout before payment. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Do you offer gift wrapping or gift cards?
+Yes! We offer:
- Gift wrapping: Available for $4.99 – includes premium paper and ribbon
- Gift message: Free with any order, just add your message at checkout
- Digital gift cards: Available in any amount from $25-$500, delivered instantly via email
Still have questions?
We're here to help – reach out anytime
We typically reply within one business day